7598有一个坏损的插件，在官网申请坏件，今天收到回复邮件，没提更换零件，请大家帮忙看看，我需要复制受理编号，再发邮件提醒一遍吗？ Thanks for getting in touch with us. I'm sorry there was something wrong with your new LEGO® set. We try really hard to make sure all LEGO toys are perfect, but sometimes a faulty one sneaks through. Actually - controlling the quality of the toys that leave our factory is a big job (about seven LEGO sets are sold every second!) and we spend a long time trying to get it right. We have a whole department of experts (and machines) who test every LEGO set before it leaves us - they even weigh every box to make sure there's nothing missing. We'd like to get even better at catching any faulty LEGO sets though, so I'm passing your comments onto the team in charge of testing. It'll help them make sure this doesn't happen again. The LEGO pieces you need are in with this letter - so you can get building and have fun! Please get in touch if you have any more problems (you'll need to remind me of the reference number on this letter). Happy building!