2. LEGO系列
  3. 【求助】7939道岔

【求助】7939道岔 城市系列

lxy2009 2011-7-23 3265
7939的一个向左的道岔坏了:sure: 搬手柄时道岔没反应:sweat: 从开箱的时候就有这个问题了:cry: 问问大家怎么解决啊:( 有图有真相
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最新回复 (38)
  • lxy2009 2011-7-23
    2楼
    求解！！！！！
  • lxy2009 2011-7-23
    3楼
    有人能解答吗？
  • lxy2009 2011-7-23
    4楼
    急！！！求解！！！
  • gezh970202 2011-7-23
    5楼
    好像手柄下面少了点什么
  • lxy2009 2011-7-23
    6楼
    和正常的道岔一样啊？ 难道少了零件吗？
  • jinqiu50 2011-7-23
    7楼
    可不可以申请补零件呢？
  • lxy2009 2011-7-23
    8楼
    已经申请补件了，正等电邮
  • support2009 2011-7-23
    9楼
    只能是慰问了。。。。
  • ajdken 2011-7-23
    10楼
    补件吧，应该可以！
  • ruf 2011-7-23
    11楼
    这个是靠弹簧，柔性的。可能只是下面有些卡，多扳扳轨道就好了。
  • ruf 2011-7-23
    12楼
    要是这个都能补件的话就太赚了，一个卖几十大洋呢
  • 拒绝融化の冰 2011-7-24
    13楼
    只放一列车，不会追尾，放心
  • lxy2009 2011-7-24
    14楼
    7895里向左道岔的弹簧就正常，怀疑LEGO公司漏装了弹簧:cry: :cry:
  • lxy2009 2011-7-24
    15楼
    已经申请补件了
  • Miiigo 2011-7-24
    16楼
    我觉得轨道本身没有弹簧，回家研究下
  • lxy2009 2011-7-24
    17楼
    道岔可动的那部分是有弹力的
  • jinqiu50 2011-7-24
    18楼
    [QUOTE][lxy2009]已经申请补件了，正等电邮[/QUOTE]祝你成功。
  • mooncake 2011-7-24
    19楼
    又是个漫长的等待。
  • lxy2009 2011-7-24
    20楼
    收到邮件了，现在开始漫长的等待 邮件正文 Dear LEGO® friend,< < thank you for emailing LEGO Direct. We were disappointed to hear that your new LEGO set contained a faulty part. We work really hard to make sure that our products meet your expectations of the LEGO Group so were sorry that this wasnt the case with your recent experience. < < Unless we need to contact you regarding your part, well post a replacement to you as quickly as possible. This should arrive within 15 working days. < Best Wishes < Your LEGO Direct Team< < PS. This email has been sent from an auto-notification system that cannot accept incoming email. Please do not respond to this message.< < < LEGO Direct:028985768A [EN-RW]
  • mooncake 2011-7-24
    21楼
    只需15个工作日？！
  • lxy2009 2011-7-24
    22楼
    很可能是“空头支票”
  • mooncake 2011-7-24
    23楼
    祝福+祈祷。
  • lxy2009 2011-7-25
    24楼
    包裹快点到······:gogo:
  • 25楼
    慰问一下。
  • lxy2009 2011-7-25
    26楼
    慢慢等·····:gogo:
  • gezh970202 2011-7-25
    27楼
    [QUOTE][lxy2009]收到邮件了，现在开始漫长的等待 邮件正文 Dear LEGO® friend,< < thank you for emailing LEGO Direct. We were disappointed to hear that your new LEGO set contained a faulty part. We work really hard to make sure that our products meet your expectations of the LEGO Group so were sorry that...[/QUOTE] 这只是系统发的邮件，只要申请补件，都会受到。 还是接着等正式发出的邮件吧
  • lxy2009 2011-7-26
    28楼
    等人工邮件······:gogo:
  • ruf 2011-7-26
    29楼
    我上次补件用了14天。
  • mooncake 2011-7-26
    30楼
    [QUOTE] 我上次补件用了14天。 [/QUOTE] 挺快的了。
  • lxy2009 2011-7-26
    31楼
    14天很快了
  • lxy2009 2011-7-27
    32楼
    同志们！收到人工确认信了！ Dear Li, Thanks for getting in touch with us. Our construction toys are designed to provide endless hours of fun, and Im so sorry you experienced breakage with your LEGO® piece(s). We are more than happy to send a new replacement(s) absolutely free! Your new part is on its way from our warehouse in Denmark and should arrive in 7 to 10 business days. We try really hard to make sure all LEGO toys are perfect, but sometimes a faulty one sneaks through. Actually - controlling the quality of the toys that leave our factory is a big job (about seven LEGO sets are sold every second!) and we spend a long time trying to get it right. We have a whole department of experts (and machines) who test every LEGO set before it leaves us - they even weigh every box to make sure theres nothing missing. Wed like to get even better at catching any faulty LEGO sets though, so Im passing your comments onto the team in charge of testing. Itll help them make sure this doesnt happen again. Happy building! Sincerely, Gianni LEGO Direct Consumer Services
  • lxy2009 2011-7-27
    33楼
    翻译机翻译的 亲爱的李， 谢谢你与我们联系。 我们的建筑玩具的设计是为了提供无穷无尽的乐趣，我很抱歉让你经历你的lego®破损件（）。我们很乐意再发送一个新的置换（）绝对免费！新的部分是在从我们的仓库在丹麦，要到7到10个工作日。 我们尽力确保所有乐高玩具是完美的，但有时一个错误会之一。实际上，控制质量的玩具，离开我们的工厂是一个很大的工作（约七乐高集出售的每一秒！）我们要花费很长的时间来获得它的权利。我们有一部专家（机器）谁测试每一个乐高集之前，它离我们-他们甚至重量箱以确保没有遗漏。 我们要善于捕捉任何错误的乐高集虽然，因此我通过您的意见到团队负责检测。它会帮助他们确保这不会再次发生。 幸福的建筑！ 真诚的， 詹尼 乐高直接消费服务
  • 布丁 2011-7-27
    34楼
    LZ今晚可以睡个好觉了
  • lxy2009 2011-7-27
    35楼
    说得挺对······:cool:
  • mooncake 2011-7-27
    36楼
    翻译机水准还不错。
  • lxy2009 2011-7-27
    37楼
    语句有点不通顺······:sexy_girl
  • gezh970202 2011-7-27
    38楼
    7~10个工作日，速度不错。 我每次收到的都是21个工作日
  • lxy2009 2011-7-28
    39楼
    不着急，慢慢等～～～～～～:embarrass
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