8个人头啊.:dribble: 应该放错包了.

你赚了。13块板没多少钱，4个人也要几十块了

只有头没有身体 :sweat:

找淘宝配一配快捷，写信到乐高也行，有头少砖，其实还是赚了一点点～

慰问o∩_∩o

深表慰问，好在乐高的服务还不错，就是得耐心等。

少了13块砖呀，能补回来就好。

慰问，10197 我好像也少了一个件，不过是常规件

lz赚大了，

哪里赚大了？？？亏了心情就是大亏。单论价值，城市的人头便宜的

[QUOTE][jinqiu50]少了13块砖呀，能补回来就好。[/QUOTE]

少的不只是13块，是少了一袋零件。多的是另一袋零件。



左下角那袋多了，右下角那袋缺了。

乐高的品管还真有问题呢，上周拼的8048，也有缺件，但只缺一个。

小周说帮我申请补件

[QUOTE][ruf]小周说帮我申请补件[/QUOTE]从小周那里买的，补件应该没问题。乐高怎么出这么大的错。

如果补件能够成功的话，lz可以小赚一笔:D lego这种错误，就怕他们不认账...

When I saw 8 minifig heads in my 10197 box, I found it is
a wrong package. so I takes 3 hours for a full counting.
This is the result.

[CODE]
PART# SHOULD_BE IN_MY_SET MISSING
300521 4 0 4
302421 9 0 9
306921 6 1 5
371021 5 10
243124 2 4
74156 1 2
9336 4 8
383824 1 2
300526 2 0 2
473326 3 2 1
371026 8 13
243126 8 16
4107761 2 0 2
243226 1 2
4538722 2 0 2
4153044 2 1 1
4528331 1 0 1
242328 5 0 5
4536998 22 10 12
4495202 2 4
4507045 17 0 17
4550168 24 47
4539114 8 14
4211165 1 2
4211389 26 4 22
4213567 14 12 2
4225532 9 14
4211383 4 8
4233493 2 4
4211614 10 16
4211437 12 20
4211413 16 8 8
4211353 10 8 2
4211429 12 20
4211356 11 20
4211568 28 27 1
4211515 4 0 4
4211815 3 2 1
4211055 13 0 13
4210655 2 4
4260036 3 0 3
[/CODE]

Some parts are more (almost twice) than it should be:
#4550168 should be 24, but I found 47
#9336 should be 4, found 8
...


Some parts are missing:
#300521 missing 4
#302421 missing 9
#306921 missing 5
#300526 missing 2
#473326 missing 1
#4107761 missing 2
#4538722 missing 2
#4153044 missing 1
#4528331 missing 1
#242328 missing 5
#4536998 missing 12
#4507045 missing 17
#4211389 missing 22
#4213567 missing 2
#4211413 missing 8
#4211353 missing 2
#4211568 missing 1
#4211515 missing 4
#4211815 missing 1
#4211055 missing 13
#4260036 missing 3


Could you tell me what happened in my 197 box? and how
can I finish the building without so many missing parts?

英语真好啊。应该可以补件的，你发达了。呵呵

Dear xxxx, Thanks for getting in touch with us by email. I'm sorry your new LEGO® set 10197 didn't have all of its pieces. We try really hard to make sure all LEGO toys are perfect, but sometimes a faulty one sneaks through! Actually, controlling the quality of the toys that leave our factory is a big job (about seven LEGO sets are sold every second!) and we spend a long time trying to get it right. We have a whole department of experts (and machines) who test every LEGO set before it leaves us - they even weigh every box to make sure there's nothing missing. This means that it's very rare that so many pieces are missing from a set. As there are many bricks missing from your set, we advise you to exchange the whole set at the shop where you bought it. This way you can get back to building again as quickly as possible! Happy building! Christian Horschk LEGO Direct If you wish to reply to this message, use the "Reply" button on your e-mail program. Please do not make any changes to the subject line, as this may lead to a long delay in responding to you.

[QUOTE][ruf]Dear xxxx, Thanks for getting in touch with us by email. Im sorry your new LEGO® set 10197 didnt have all of its pieces. We try really hard to make sure all LEGO toys are perfect, but sometimes a faulty one sneaks through! Actually, controlling the quality of the toys that leave o...[/QUOTE] 写的什么？同意补件了？

[QUOTE][ruf]Dear xxxx, Thanks for getting in touch with us by email. Im sorry your new LEGO® set 10197 didnt have all of its pieces. We try really hard to make sure all LEGO toys are perfect, but sometimes a faulty one sneaks through! Actually, controlling the quality of the toys that leave o...[/QUOTE] 这可不是负责任的好态度啊:sweat::sweat::sweat:

[QUOTE][fayex]这可不是负责任的好态度啊:sweat::sweat::sweat:[/QUOTE]啊，还态度不好？

[QUOTE][jinqiu50]啊，还态度不好？[/QUOTE] 态度挺好，可不解决实际问题:cold:

[QUOTE][fayex]态度挺好，可不解决实际问题:cold:[/QUOTE]不给补？

[QUOTE][ruf]Dear xxxx, Thanks for getting in touch with us by email. Im sorry your new LEGO® set 10197 didnt have all of its pieces. We try really hard to make sure all LEGO toys are perfect, but sometimes a faulty one sneaks through! Actually, controlling the quality of the toys that leave o...[/QUOTE] 20号发邮件，23号才给回？ 看这架势lz要是在专卖店买的似乎还可能拿回去换； 要是在淘宝或者国外那就杯具了。

看懂了，让你去买的地方换一个SET

去买的地方换一套新的,这不是折腾人吗?LEGO公司负责交通费吗？:mad: 还有LZ多花费的时间，这难道不是损失吗？应该他们把少的件寄给你才对:)

诶，继续保持联系吧。。。 叫你去专卖店换。。开玩笑，说实话我要是去智乐买，像楼主这样情况我都不知道要怎么换。 顶多拜托智乐帮补件而已。

所以补件不是万能的，缺的多了，LEGO不管的～ :confused: 所以找个负责任的卖家也是很重要的～ :super:

貌似卖家也没办法负责任，要不就把你这套收回去拆了当零件卖？:cold:

这套是找小周买的，他答应帮我处理，就是补件很慢很慢，不知道什么时候搞好～

岂有此理，乐高太不负责任了。:mad:

这事后来就没下文了？:cold:

[QUOTE][bongtong]这事后来就没下文了？:cold:[/QUOTE]
记得是小周帮忙补来了吧

大结局请看： [url]http://www.lelezhen.com/forum.php?mod=viewthread&tid=13957

这么说，这种情况很早就出现了啊，我开始担心我的197了:burn:

楼主淡定！不知道我买五位数会不会中奖!我不希望中奖！:burn:

看了下邮件回复，这个回复不给力啊！:cold: